Author: admin
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Onboarding to Cryptocurrency
Onboarding to Cryptocurrency was a human-centric report I led with researchers from the Crypto Research and Design lab. in the report, we focused on the human side of what it was like to onboard to crypto through two key frameworks and three example vignettes from the field. Read the full report –> Onboarding is outside…
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UX in Cryptocurrency
The UX in Cryptocurrency Report was published with the Crypto Research and Design Lab (Cradl) in 2022. Through an analysis of more than 30 apps, we formed high-level frameworks for understanding the current state (and future challenges) of UX in the web3 industry. Read the full report here –> Executive Summary CRADL believed that cryptocurrency…
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A Digital Transformation in a Burmese Bank
Emerging market finance is my favorite space to work in, so when my friend and frequent colleague, Lauren Serota invited me to build and lead a UX team at Yoma Bank in Yangon, Myanmar (Burma), I was quick to say yes. The population of Myanmar has traditionally been underserved by its banks—at the time of…
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Institutional assets on-chain at J.P. Morgan.
I was super excited to see J.P. Morgan and Blackrock’s public announcement about their on-chain collateral management pilot. I worked on the interface for the initial pilot of this product during my time with J.P. Morgan Onyx—the company’s blockchain-focused division. This particular project solved a major (and expensive) painpoint for complex trading organizations: collateral management.…
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Will there be a shift from Web2 to Web3 in 2023?
I originally posted this article on Mirror in February 2023. You should read this if… Where I’m coming from: I’ve been a UX researcher, strategist, and designer for over a decade, I’ve worked for a top design agency, early stage startups, and in-house at a couple of banks. I hold a bachelor’s degree in design…