UX Strategy, Research, and Design

I help fintech & web3 product teams understand users and align product experiences with their value propositions.

I help finance & web3 product teams explore new ideas through UX research & design.

For a consultant, focus means efficiency and depth—consultants who narrow their focus have less ramp-up time, can pull deeper insights from customer research, and can offer better advice based on experience working with similar clients.

I’ve focused my consulting on finance and web3. Over the years I’ve:

Built and Lead a UX team in Myanmar’s 70% un-banked market.

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Image of a Bloomberg article that shows the debut of JPMorgan's on-chain collateral management platform.

Worked in J.P. Morgan’s “Onyx” Blockchain division including work on the firms early collateral tokenization platform.

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Published the UX of Cryptocurrency report with the Crypto Research and Design Lab.


Published the UX of Cryptocurrency report with the Crypto Research and Design Lab.


I help product teams explore new ideas

Experience Strategy (also known as UX Strategy) is a strategic approach to product definition. It is a series of techniques that help teams quickly iterate on new ideas and get aligned on what to build, including:

  • Product Strategy sessions with the team and outside stakeholders to understand what the organization can build.
  • Customer research with existing or potential customers.
  • Early-stage prototyping for user feedback, investor conversations, and internal alignment.
  • Streamlined integration with product/ UI/UX designers who will carry projects through detailed implementation.

I focus on being a partner to (often very busy) product managers to help them develop robust strategies for their organizations.

“I would highly recommend Kyle as a key hire for your projects.”

Kyle is a compassionate and skilled strategist focused on user experience. He knows how to navigate the complexities of social and cultural dynamics across the divides of screens, companies, and users. He has a vast array of experience, and is clearly driven by curiosity on how to improve interactions between users of tech products and their creators.

Ashley Taylor Buck

CEO, ReSource Finance

ReFi Mutual Credit project.

Let’s Chat

I love to learn about people’s projects. Feel free to schedule some coffeetime on my calendar!